​Frequently Asked Questions

General FAQ Articles And Helpful Tips.
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1: USER GUIDE: GETTING STARTED

U Chat Messenger is a multi-platform mobile phone messaging service that uses your phone's internet connection to chat with and call other U Chat Messenger users.
Before you download and install U Chat Messenger, make sure UCM supports your phone type. Please check this here.
To download UCM, visit this link on your phone. Once installed, ensure that the friends who you wish to message have U Chat Messenger installed on their phones. If they do not show up under the Favorites screen (Contacts tab on Android), carefully add their numbers to your phone contacts: Enter the number the same as you would if you were to make a phone call to that person. Double check to make sure you entered the number correctly. If this is an international phone number, do not use any exit codes or leading 0s. Start all international phone numbers with a +sign, followed by the country code. Open U Chat Messenger and refresh your Favorites list (Contacts tab on. Adding a friend Your friend's phone number must be in your phone's address book in order for you to start a chat with them in U Chat Messenger.
If you cannot see your friend in U Chat Messenger, please follow these steps below: Ensure that your friend has U Chat Messenger installed on their phone. Double check that your friend's phone number is entered correctly in your phone's address book.​ Enter the number the same as you would if you were to make a phone call to that person. If this is an international phone number, do not use any exit codes or leading 0s.Start all international phone numbers with a + sign, followed by the country code. For specific examples and instructions What is Voice Messaging?Voice Messaging allows you to send your recorded voice as a message. We made an effort to build a user experience across all of our platforms that are as similar as possible, but we encourage you also to spend time reading the articles below to better understand how Voice Messaging works on your smartphone.

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